+49 (0) 21 91 89 10
In der Fleute 2
42897 Remscheid

Privacy policy

General notes: Responsible person
The protection of your data is very important to us. With the data protection notice we would like to give you the following information on the processing of your personal data.

Responsible for data processing:
SMS Elotherm GmbH
In the fleece 2
D - 42897 Remscheid
Phone: +49 2191 891-0
Mail: info@sms-elotherm.com 
Further information about our company, details of the persons authorized to represent us and other contact details can be found at www.https://www.sms-elotherm.com/impressum 
Our data protection officer
We have appointed an external data protection officer for our company.
dokuworks GmbH
Sven Berger
Birlenbacher Str. 20D-57078
SiegenTelephone
+49 271 77237-60Telefax
+49 271 77237-37
Mail datenschutz@doku works


1. Which personal data do we collect from you?
Personal data is all information about an identified or identifiable natural person that you provide to us or that is created or collected by us. With regard to our website, these are in particular:
Inquiry data: On our website we offer you different possibilities to contact us about inquirier. If you use the contact form provided for this purpose, data will be entered by you or collected about you in this context. This is especially the case in the following cases:
If you send us a general or specific inquiry via the contact form or e-mail addresses designated on our website, we will process the data provided therein to process your inquiry.
Data collection on our website
In the following, we explain what data we collect through our website, why we collect it and on what legal basis this is done. On our website we use server log files, several plug-ins and tools as well as various cookies required for their function.

Server log files
If you visit the website, information is automatically collected by the calling computer (hereinafter called "access data"). These access data includes server log files, which usually consist of information about the browser type and version, the operating system, the Internet service provider, the date and time of use of the website, the previously visited websites and the websites newly accessed and the IP address of the computer.
With the exception of the IP address, the server log files are not personal data. An IP address is only personal if the provider can identify the user by court order. Without such a court order, IP addresses are not personally identifiable by us.
Purpose and legal basis of the processing of server log files
When using this general data and information, we do not draw any conclusions about the person concerned. This information is rather used for a technically faultlesspresentation and optimization of our website - for this purpose the collection of server log files is essential. The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our rightful interest in improving the stability and functionality of our website.

Applicant data
We are pleased that you are interested in our company and that you are applying or have applied for a job.
The protection of your data is very important to us. With the data protection notice we provide you with the following information on the processing of your personal data in connection with your application.
What data is processed in connection with your application and for what purposes?
We process the personal data provided to us in connection with your application in order to check your suitability for the position (or any comparable other vacancies/positions in our company) and to carry out the application procedure.
There is no automated decision making.
Without the provision of the data, the application procedure cannot be carried out and we are unfortunately unable to consider you when filling the respective position(s).
On which legal basis is the processing of your personal data based?
The legal basis for the processing of your personal data in the application procedure is Art. 6 para. 1 sentence 1 lit. b GDPR or in connection with Art. 88 para. 1 GDPR in connection with § Art. 26 para. 1 sentence 1 BDSG. If necessary, the processing is carried out with your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR (see below).
How long is the data stored?
Your application data will be processed for the duration of the application procedure and, in the event of a rejection, deleted after 6 months at the latest.
If you want us to add your data to our applicant Pool for the next possible vacancy, your applicant data will be deleted after 2 years at the latest. In this case, we require a corresponding consent,
which you can revoke at any time without giving reasons with effect for the future. The legality of the processing before the time of revocation remains unaffected.
If a hiring should occur during the application procedure, the data from the application system will be transferred to our personnel system.
in individual cases, a longer storage period may be required. The storage period then depends on the legal storage obligations such as the German Commercial Code or the German Fiscal Code.
To whom is the data passed on and where is it processed?
Your application documents will be evaluated upon receipt by employees of the human resources department or by and other responsible executives or specialists of our company. Within the company itself, only those persons who are responsible for the application process have access to your data.
Your data will be processed in the Career Portal of the SMS Group, which will use your data exclusively on our behalf and under no circumstances for its own business purposes. Please also take into account the data protection information in the Career - Portal when submitting your application.
Your data will not be processed in the third country and no such processing is planned.


2. for what purpose, on what legal basis and for how long do we process your personal data?

2.1 Your requests
If you send us inquiries via a contact form or e-mail, we will process the information you provide to answer your inquiry as well as the IP address and date/time of the inquiry to prevent misuse of the contact form.
The legal basis for the processing is our legitimate interest according to Art. 6 (1) lit. f GDPR to provide you with the requested service (e.g. contact request). If your inquiry is aimed at the initiation or processing (including customer service or warranty) of a contract, an additional legal basis for processing is Art. 6 (1) lit. b GDPR.
You may object to the processing of your data on the basis of Art. 6 (1) lit. f GDPR. We can then continue processing if we can prove compelling reasons for processing. In this case, this may be necessary in particular in order to provide evidence of past communications and inquiries with you. If there are no such compelling reasons, we will cease communication with you and delete data already collected.
This data will be deleted when our communication with you or the connection resulting from your inquiry with you is terminated, i.e. when the matter in question has been finally clarified and there are no further legitimate interests for storage or no further legal obligations for storage.


2.3 Advertising and product development (usage data, newsletter, etc.), right of objection
We would also like to use the data that you have already entered or accrued during your use of the websites to inform you about our products and services related to our product range ("services") (advertising) or to improve our offers and services (product development).


2.3.1 Anonymized usage data
We use the anonymized or aggregated data obtained with the help of analysis tools to track the surfing behavior of all visitors and thus improve the design of our website and our product range in general. For details on the analysis tools, see section 4 below.


2.3.2 Personalized or pseudonymized usage data
In addition, we use your usage data to track your surfing behavior and thus improve the oller displayed to you or display information tailored to your needs.


2.3.3 Direct Marketing
We will contact you by e-mail with information, offers and promotions tailored to you and your interests or use of services either on the basis of your respective express consent or - if you purchase similar goods or services from us and provide your e-mail address - without separate consent.
We will only contact you by telephone with information, offers and promotions on services tailored to you and your interests or use with your express consent.
We will contact you via written postal advertising, even without your consent, if necessary to the extent permitted by law for services.
You can object to the creation of pseudonymized data, the use of your personal data for the purposes of advertising and product development, and the establishment of contact via a specific form for this purpose, either in whole or in part, at any time, or revoke any consent you may have given. Please send a corresponding message in writing (keyword: data protection) or by e-mail to the contact details given above.
The legal basis for processing is your consent (Art. 6 (1) lit. a GDPR) and our legitimate interests (Art. 6 (1) lit. f GDPR), if necessary in connection with § 7 (3) UWG.
This data will be deleted or only stored in aggregated, anonymous form after your objection or the revocation of any consents you may have given or otherwise at the latest after we have ceased using the data. If necessary, we will store the fact of your objection in order to prevent further contact with you.


3. transfer of data

3.1 Transfer of data to contract processor
In some cases we use service providers in compliance with legal requirements by way of contract processing, i.e. on the basis of a contract on our behalf, according to our instructions and under our control.
Order processors are in particular technical service providers that we use to provide the website, e.g. service providers for software maintenance, computer center Operation and hosting or printing of materialsIn these cases, we remain responsible for data processing; the transfer and processing of personal data to or by our processors is based on the legal basis that allows us to process the data in each case. A separate legal basis is not required.


3.2 Transfer of data to third parties
In some cases, we also transfer your data to third parties, i.e. partners with whom we work together outside of order processing. Such partners provide their services as their own responsible persons; for the processing of your data by partners only their data protection information applies.

 

3.2.1 Data transmission to other group companies of SMS group GmbH
If necessary, we will pass on your inquiry and the data you have provided to the relevant offices of the SMS group in Germany and other countries if this is necessary to answer your inquiry (e.g. because your inquiry relates to a business transaction or a price quotation from another country). The legal basis for the transmission is the provision of the service requested by you, Art. 6 (1) lit. b GDPR or our justified interest in processing your inquiry, Art. 6 (1) lit. f GDPR.
Please note that, depending on the nature of your request, this may involve the transfer of your personal data to countries outside the European Economic Area, which do not necessarily offer the same level of data protection. By signing EU standard contractual clauses (Art. 46 (2) GDPR), we ensure adequate protection of your data in these cases; a copy of the relevant contractual clauses can be obtained from the contact address mentioned in Section 7.


3.2.2 Plugins and Tools
This site uses the map service Google Maps via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of an attractive presentation of our online offers and to make it easy to find the places we have indicated on the website. This represents a legitimate interest in the sense of Art. 6 para. 1 lit. f GDPR.
For more information on how we handle user data, please refer to Google's privacy policy: www.google.de/intl/de/policies/privacy/. 


4. cookies and web analysis

4.1 What are cookie
To make our websites as user-friendly as possible, we and our partners use so-called "cookies". Coo-kies are small fites that are stored on a visitor's hard disk. They make it possible to store information for a certain period of time and to identify the visitor's computer.

If you are visiting our website for the first time, you will see the data protection notice with the consent text in cookies on your initial page. Provided that you then continue to use the web pages and do not ob-ject to the use of cookies, this consent will be stored on your browser so that we do not have to display this notice again on each page. If this notice is missing in your browser (e.g. by deleting the browser hi-story), this notice will be displayed the next time you visit our website


4.2 Which cookies do we use, on what legal basis and for how long?
We use cookies on our websites without which the functionality of our websites would be limited. These cookies are essential to enable you to navigate our websites and use their functions. For example, they save your language settings. These cookies do not collect any information about you that is to be used for marketing purposes or that stores where you have been on the Internet. Disabling this category of cookies would limit the functionality of all or part of the Web sites.
The legal basis for the processing is our legitimate interests (Art. (1) lit. a and f GDPR). These cookies are session-specific and expire after your visit to the website (session).


4.2.1 Targeting and advertising cookies
Targeting and advertising cookies are used to tailor advertising to you and your interests. They are also used to limit how often you see the same ad, measure the effectiveness of an advertising campaign, and understand people's behavior after viewing an ad. These cookies are typically placed on the pages of advertising networks with the consent of the website Operator (i.e., in this case, us). They recognize that a user has visited a website and pass this information on to others, e.g. advertising companies, or adapt advertisements themselves accordingly. They are often linked to a website functionality provided by that company. We therefore also use these cookies to link to social networks, which can then use the information about your visit to tailor the advertising on other websites to you, and to provide the advertising networks we use with information about your visit so that they can later present you with the exact advertisements that really interest you based on your browsing behavior.
The legal basis for the processing is your consent within the framework of the cookie banner displayed when you reach our website (Art. 6 (1) lit. a GDPR).
Cookies and the information stored in them can be deactivated or deleted by you at any time (see 4.3).
 

4.2.2 Google Analytics
For the purpose of tailoring our pages to your needs and continuously optimizing them, we use Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. On the other hand, we use tracking measures to record the use of our website statistically and evaluate it for the purpose of optimizing our oller for you. We carry out this processing exclusively on the basis of your previously given consent (see above under Cookies)
Google Analytics creates pseudonymous user profiles for us. The information generated by the Google Analytics cookie about your use of this website such as

  • browser type/version
  • used operating system
  • Referrer URL (the previously visited page)
  • Hostname    of the accessing computer (IP address)
  • time of the server request,

are transmitted to a Google server and stored there. The information is used to evaluate the use of the website, to compile reports on the website activities and to provide further services connected with the use of the website and the Internet for the purposes of market research and the design of these Internet pages in line with requirements. This information may also be transferred to third parties if required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other data from Google. The IP addresses are made anonymous, so that an assignment is not possible (IP masking).
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dIpage/gaoptout?hl=de). 
As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking on this link (https://support.google.com/analytics/answer/6004245?hl=de). An opt-out cookie will be set to prevent the future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you will have to set the opt-out cookie again.
Further information on data protection in connection with Google Analytics can be found in the Google Analytics Help (https://support.google.com/analyticsfanswer/6004245?hf=de). 
If you would like us to provide you with more information about these cookies instead, please contact us by email: datenschutz@sms-elotherm.com 


4.3 How do 1 deactivate cookies?
You can deactivate individual cookies using the links at the top of the table (opt-out). Finally, you can also prevent the use of any cookies by adjusting the settings for cookies in your browser accordingly. However, we would like to point out that the functionality of our web pages will be limited in this case, even if technically necessary cookies are blocked.
E.g. on the website www.youronlinechoices.comkönnen you can read more informati-on about cookies and the individual providers. There you also have the possibility to object to usage-based online advertising by individual or all tools. To go directly to the preference manager, please click here [the bold text contains the following link: www.youronlinechoices.com/de/praferenzmanagement. 
 

5. links
We use links to other websites of us on websites and services of third parties, e.g. on social media channels like Youtube. The data processing of such other service providers on their websites is the sole responsibility of these third parties and their privacy policies apply.
 

6. safety
We and our service providers take technical and organizational security precautions to protect your personal data managed by us against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our data processing and our security measures are continuously improved in accordance with technological developments.
When your personal data is transferred to us, it is encrypted using Secure Socket Layer (SSL). Per-sonal data that is exchanged between you and us or other participating companies is always trans-mitted via encrypted connections that are state of the art.
Our employees and our contracted service providers are of course bound to confidentiality.


7. your rights to information, correction, blocking or deletion

Every natural person whose personal data we process is basically (i.e. depending on the respective conditions) entitled to the following rights towards us:
If you have any questions about the processing of your personal data by us, we will be happy to provide you with information about the data stored about you free of charge (Art. 15 GDPR).
You have the right to have incorrect data corrected and incomplete data completed (Art. 16 GDPR).
You have the right to block/restrict the processing or deletion of your personal data that is no longer required or stored due to legal obligations (Ar.t 17, 18 GDPR).
You have the right to transfer the data in a structured, common and machine-readable format, provided that you have provided us with the data on the basis of a consent or on the basis of a contract between us and you (Art. 20 GDPR).
You have the right to object at any time to the processing of your data for direct marketing purposes (see also point 4, Art. 21 para. 2 and 3 GDPR)).
You have the right to object on the basis of a processing on the basis of a legitimate interest, whereby we can then present our compelling reasons (Art. 21 para. 1 GDPR). We have indicated above (see item 2) where this right exists.
If you have given your consent to data processing, you can revoke it at any time with effect for the future, i.e. the legality of the data processing up to the time of revocation remains unaffected. After you have revoked your consent, you may no longer be able to use our services.

This website uses cookies

This website uses cookies to improve user experience. By using our website you consent to all cookies in accordance with our Cookie Policy.

Some cookies on this site are essential, and the site won't work as expected without them. These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links.

We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site. If you're not happy with this, we won't set these cookies but some nice features of the site may be unavailable.